As a special feature of PropTech South by Doorify MLS, the opening keynote address, How to Manage (and Successfully Navigate) Rock Star Egos, sets the tone with a candid, entertaining, and highly practical conversation about leading big personalities without killing the magic that makes them great. Drawing from the worlds of music, real estate and other businesses, entertainment, and leadership, Mark Rivera (Billy Joel, Ringo Starr, Simon & Garfunkel, Foreigner, Hall & Oates) and John L. Heithaus (Third generation real estate kid, 40 years of senior level proptech and service industry, and currently a Grammy Ballot nominated record label executive and professional bassist/songwriter and producer) experience explore how to navigate creative tension, manage confidence without letting it become chaos, and turn strong individual voices into a stronger collective performance. This session offers real stories, sharp lessons, and usable takeaways for anyone responsible for leading brokerages, “super” agents, teams, professional support staff and MLS alliance partners because the real art of leadership is not shrinking big personalities — it is getting them to play the same song.